Our Privacy policy

Welcome to metro and castle privacy policy statement. This policy describes how we go about all personal information’s regarding our clients and staffs. You can visit our website www.metroandcastle.com as well as our digital platforms. We have respect for our visitors, clients who visits our platforms or website.

All personal information from our various digital platforms and websites will be monitored and kept in accordance to our privacy policy. Please kindly be assured that this privacy policy will be updated from time to time and we also shall notify you if there is a significant change as to how we go about your personal information’s.

What we ask for

We only ask our clients to provide the following details as regard to his or her personal information when they fill and send a message to us from our website or any of our digital ads online. These includes:

• Name
• Contact information such as email address and telephone number

This is to enable us send any information to our clients and visitors and to follow up with any personal data required of them or updates of our products.

How we go about your personal data

We go about your data by

• Providing information of our products and services as long as your information is store in our data base
• Sending relevant information through your contact details about our promotions, offers and events that may be interested to you.
• Sending fast responds to your enquiries through mails or my telephone calls, solving your complaints.

Sharing your personal information

We can’t share your personal information with any third parties without your notice.

 

Your Rights

You have the right to ask us for access to your information and to edit, delete or move your personal information. To exercise these rights please contact us via the form or phone number on our contact us page- https://metroandcastle.com/contact/

 

How long do we keep your personal data?

At Metro and Castle, we will never retain your personal data for longer period. We will only keep your personal data for a period we know we need it to fulfil the purpose in which it was collected for including the purpose of satisfying any legal information or requirements. And note that your personal information can never be shared to any third party without your knowledge.

 

Information Security

At Metro and Castle, we have policies that keep your personal data secure. Only authorized personnel can have access to the data at our data base.